Level 2 Certificate in Counselling Skills

This Level 2 Certificate in Counselling Skills course will suit those who are interested in developing their listening skills or those beginning counselling training. The course is interactive and experiental and you will write a reflective weekly journal to track your personal development skills and understanding of helping at Level 2.  The course philosophy is based on helping each student to build on their existing knowledge and a key part of this is recognising and valuing difference and diversity within the student and teaching body.  The aim is to build a learning environment where students are encouraged to take responsibility for their own learning within a climate that is both supportive and challenging. Prospective learners should be aware that the course involves experiential learning self-awareness exercises, which will be demanding of the self in interaction with others. 

  • Explore counselling theories
  • Develop counselling skills and practice
  • Self awareness and reflection and professional development
  • communication and listening skills

This qualification is aimed at learners who would like to develop the knowledge and skills needed to use counselling skills and engage in a helping interaction appropriately. It will be a useful progression route for those interested in furthering their study, widening their work role or learners who wish to study this to complement other programmes (eg health and social care, children’s care, learning and development, voluntary and community work).  This qualification does not qualify you to practice as a counsellor; however, it can support progression within employment for the following job roles and workers due to the transferable nature of counselling skills: 

Support Worker (Supported Living)

Healthcare Support Service Worker 

Healthcare Assistant 

Mental Health Support Worker/ Mental Health Outreach Worker

Substance Misuse Worker 

Information, Advice and Guidance Worker/Health Education/Health Promotion Worker 

and other job roles and professions that have a care/helping nature to the the role.


You will study the following four modules:

Using Counselling skills
Introduction to Counselling Skills Theories
Diversity and Ethics in the Use of Counselling Skills
Counselling Skills and Personal Development

You will develop an understanding of:

  • The BACP Ethical Framework for Good Practice in Counselling and Psychotherapy and use it to solve dilemmas whether or not they are counselling related.
  • Respect other people’s views, attitudes, belief structures and cultures, especially those who are disadvantaged in society by reason of class, race, religion, disability, age, gender, or sexual orientation.
  • Understand anti-oppressive practices and non discriminatory use of counselling skills.
  • Theorectical approaches in counselling including Person-Centred Approach 
  • Use competently and effectively a range of counselling skills including: attentiveness, rapport building, active listening, minimal encouragers, managing silence, empathic listening, reflecting back, effective questioning, paraphrasing, summarising, focusing and challenging.

 Please note that this the course engages you in a experiential and self-explorative learning process and you must be willing to commit yourself fully to the personal, professional, theoretical understanding and academic developmental process.  


You will also need to set up and maintain an accurate, up-to-date portfolio of evidence, which might include written tasks, and observations and reflections on practice and skills sessions. In compiling your evidence, you will need to draw on sector-related products such as the BACP Ethical Framework and organisational policies and procedures. 


 Learners who successfully complete the Level 3 Diploma in Counselling Skills may progress the level 4 Diploma in Therapeutic Counselling.


Assessment is continuous throughout the course and you build a widespread portfolio of evidence which includes case studies, essays, client and supervision logs, video recordings, a group research project and personal and professional development work. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.


This programme will require you to attend the Rapha Well-being centre for  evening a week for 12 weeks 6pm to 9pm Wednesdays.  You will undertake a range of group and one-to-one activities.  Light refreshments are provided.


£575.00 -  What's included

  • Classroom sessions
  • All study materials – including access to e-resources via our online platform
  • Full Tutor and Admin support
  • The course fee includes the awarding body registration and certification fee


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